This privacy statement was last updated on 9. máj 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.dyma.sk. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- Account name or alias
- An email address
- A telephone number
- IP Address
- Geolocation data
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.2 Newsletters
1.2 Newsletters
For this purpose we use the following data:
- A first and last name
- Account name or alias
- An email address
- A telephone number
- IP Address
- Geolocation data
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
2. Sharing with other parties
We only share or disclose this data to processors for the following purposes:
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
10. Contact details
DYMA s.r.o.
MUDr.Pribulu 335/1
089 01 Svidník
Slovakia
Website: https://www.dyma.sk
Email: dyma@dyma.sk
Phone number: +421 940 986 833
11. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
MailPoet
MailPoet newsletter & emails
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us. We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you. To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system. This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters. No identifiable information is otherwise tracked outside this website except for the email address. Below is a list of cookies that may be generated by MailPoet (note that some cookies are only utilized when WooCommerce is installed and activated): Cookie name: mailpoet_page_view Cookie expiry: 3 650 days. Cookie description: The purpose of this cookie is to track the last time a subscriber viewed any page on the site. Cookie name: mailpoet_revenue_tracking Cookie expiry: 14 days. Cookie description: The purpose of this cookie is to track which newsletter sent from your website has acquired a click-through and a subsequent purchase in your WooCommerce store. Cookie name: mailpoet_subscriber Cookie expiry: 3 650 days. Cookie description: The purpose of this cookie is to track subscriber engagement. It is used when the user logs in, signs up in a form, confirms subscription to a newsletter, or places an order through WooCommerce. Note: User must be opted-in and a confirmed subscriber. Cookie name: popup_form_dismissed_{$formId} Cookie expiry: the expiration date varies and can be set per form. Cookie description: This cookie is used to track if a user has previously dismissed a specific form, preventing the re-display of the form until the cookie's expiration date. It is applicable for popup, slide-in, or fixed bar forms.WooCommerce
Tento vzor obsahuje základné informácie o tom, aké osobné údaje môže váš obchod zhromažďovať, ukladať a zdieľať, ako aj o tom, kto môže mať prístup k týmto údajom. V závislosti od toho, aké nastavenia sú povolené a aké ďalšie doplnky sú použité, špecifické informácie zdieľané v obchode sa budú líšiť. Odporúčame konzultovať s právnikom pri rozhodovaní o tom, aké informácie sa majú zverejniť vo vašich pravidlách ochrany osobných údajov.
Počas nákupu v našom obchode o vás zhromažďujeme informácie.Čo zhromažďujeme a uchovávame
Počas vašej návštevy na našich webových stránkach budeme zaznamenávať:- Produkty ktoré ste si prezerali: tento údaj je používaný napr. na zobrazenie naposledy videných produktov
- Poloha, IP adresa a typ prehliadača: toto použijeme na účely ako výpočet daní či poštovného
- Adresa doručenia: tento údaj je používaný napr. na kalkuláciu poštovného pred zadaním a odoslaním objednávky!
Poznámka: Možno budete chcieť podrobnejšie opísať pravidlá súborov cookie a odtiaľto odkazovať na túto sekciu.
Keď u nás nakúpite, požiadame vás o poskytnutie informácií vrátane vášho mena, fakturačnej adresy, dodacej adresy, e-mailovej adresy, telefónneho čísla, údajov o kreditnej karte/platbe a voliteľných informácií o účte ako používateľského mena a hesla. Tieto informácie použijeme na účely, ako napríklad:- Zasielanie informácií o vašom účte a objednávke.
- Odpovedanie na vaše požiadavky, vrátane refundácií a sťažností
- Spracovanie platieb a ochrana pred podvodom
- Nastavte svoj účet pre náš obchod
- Dodržiavame všetky zákonné povinnosti, ktoré máme. Napríklad výpočet daní.
- Pomôžte nám zlepšíť našu ponuku
- Pošleme vám marketingové oznámenia, ak sa rozhodnete pre ich odber
Kto v našom tíme má prístup
Členovia nášho tímu majú prístup k informáciám, ktoré nám poskytnete. Napríklad administrátori aj správcovia obchodov majú prístup:- Informácie o objednávke ako, čo bolo zakúpené, kedy, kde sa má odoslať, a
- Informácie o zákazníkovi, ako je vaše meno, e-mailová adresa a informácie o fakturácii a dodaní.
Čo zdielame s ostatnými
V tejto sekcií prosím uveďte subjekty s ktorými zdielate data a uveďte aj dôvod. Príklady: analytika, marketing, platobné brány, poštovné služby a iné tretie strany.
Tieto informácie budú zdielané s tretími stranami, ktoré nám pomáhajú pri vykonávaní našich služieb vo vzťahu k Vám, napr--Platby
V tejto sekcií prosím uveďte tretie strany, ktoré spracovávajú platby na Vašej stránke z dôvodu toho, že prichádzajú do styku s údajmi zákazníkov. Pridali sme PayPal ako príklad, ale v prípade že PayPal nevyužívate, prosím odstráňte ho.
Prijímame platby prostredníctvom služby PayPal. Pri spracovávaní platieb sa niektoré vaše údaje odošlú do služby PayPal vrátane informácií, ktoré sú potrebné na spracovanie alebo podporu platby, ako je celková suma nákupu a fakturačné údaje. Viac podrobností nájdete v Pravidlách ochrany osobných údajov služby PayPal.